15 West Avenue North
Hamilton, ON, L8L 5B9
905-522-2496
15 West Avenue North
Hamilton, ON, L8L 5B9
905-522-2496
Funeral Home address is populated at checkout.
You have 3 minutes to place your order for same-day delivery.
1pm in the recipient's time zone is the cutoff for same-day. We generally need 4 to 5 hours to deliver flowers but please place your order as soon as possible to allow us enough time.
It helps when you have this information but it’s not a must. You can provide funeral service times in the ‘Special Instructions’ when you place your order.
If this information is missing, our Customer Service department along with the local florist will try and find this information for you and we’ll add it to your order.
If you are unsure of details, you can also send flowers to the family by email or text. That way the family can provide a delivery date and service times and will also know when to expect your flowers. If they don’t accept the delivery, you won’t be charged.
If we can't deliver your flowers, you will receive a full refund.
If we find there isn't enough time to deliver your flowers to Dodsworth & Brown Funeral Home-Robinson Chapel, we will reach out to you to see if you'd prefer to have the arrangement sent to the family's home. If the item you selected isn't appropriate for home delivery-such as being specifically designed for the funeral home-we'll offer you the option to substitute it with another item. In this case, a partial refund may apply.
Place your order here at SocialFlowers.com. You can provide the delivery address or use the recipient's email address or mobile number and have them choose where and when to receive the flowers.
We accept the following credit cards: Visa, Mastercard, American Express & Discover and also cryptocurrency.
If you provide the delivery address, the order is fulfilled by our preferred local florist.
If you place an order using the email and mobile number of a family member, they will receive an email and text from us.
If you place an order using the email and mobile number, your recipient will receive an email and text from us.
When they provide the delivery address and choose a date to receive your flowers, our order is to our preferred local florist for fulfillment. If they do not accept the delivery you are not charged.
If you need help with your order, reply to the email, text, or call us. Our phone number is 1-888-441-4215 and is included in your order confirmation messages.
We take customer service seriously and typically read all messages within 5 minutes and respond to urgent inquiries within 30 minutes, and answer the phones often without wait times. Our business hours are 9 AM to 5 PM Eastern Time, Monday through Saturday.
We believe in pricing transparency. The price shown for a flower arrangement is the total price - including delivery and tax. There are no additional charges at checkout.
If you send your order by email or text, and the recipient does not accept, you will not be charged. If your flowers are not delivered, you will receive a full refund.
We work with best local florists nationwide, including those serving Dodsworth & Brown Funeral Home-Robinson Chapel, to ensure your flowers are delivered with care and quality. Our florist is selected based on their proven track record with us and the quality of their work as seen through pictures and reviews. We regularly review and adjust our partnerships to maintain the highest standards.
If you'd prefer to order directly through our local florist, please reach out to us, and we'll provide you with their contact information. Keep in mind that their offerings and policies may differ from ours. For example, we are the only service that we know of which allows you to send flowers by email and text.
Social Flowers was founded in 2007 to reinvent flower delivery.
Recognizing that most people lack an address book or contact list, we help you send real flowers to anyone with just an email address, mobile number, or social media connection.
Every order is more than just a transaction, it represents a heartfelt connection. We care about the flowers we deliver and the lives we touch.
Read more about Social Flowers.